Blindpros Policies

Please note Our policies have been Updated Due to Covid-19 (June 2 2020

It is our job to provide both a safe and healthy environment for both our customers and our staff This means and is not limited to, providing and following federal and provincial laws pertaining to health and safety.

All covid-19 Protocols must be followed, if at any time our staff or clients feel unsafe or at risk another service call will be added with out exception. see FAQ for more info. 

Parts Orders All ordered parts must be paid in full in order to complete the repair before we book job or enter a home, at least 24 hours prior too. there is zero refunds on ordered parts, if at any time a customer becomes unwilling to cooperate or provides a general aggressive stance on any order situation pertaining to a custom order of part. we will with hold the parts until the remaining balance has been covered. If at any time a customer is unwilling to cooperate or is aggressive we will will bill the remaining Balance at full retail value, mail the parts and refuse to install them, you how ever may go to another repair or dealer to have these parts installed.  

New Blinds  All sales are final even with in 24 hours, Due to the nature of custom shades, we are unable to cancel orders, if by chance a mistake is made and we are able to cancel portions, parts of orders and or some variation an order. the full retail value and penalties are the responsibility of the front end consumer. IE:  full retail with no promotions or discounts applied. as well as interest of 18% plus a service call of $39 will also be applied.      

General We at Blindpros hold the right to refuse an order, job, install or other anytime or processes of a "job" this means failure to comply, we may refuse installs, parts, blinds or other as we see fit

 

to recover our costs. if person or persons refuses to pay the remaining balances upon a refusal of a job or does not comply they will be listed with every part supplier, manufacture and dealer with in our network IE"blacklist" this entails your address, phone, first and last name any any other pertinent information. a "blacklist" will not be removed until full balance and penalties have been paid directly to blindpro. 

 

we will work with you if a refusal has been applied to ensure your blinds or parts are delivered. with in reason